Cookie Policy

1. Strictly Necessary Cookies

Strictly necessary cookies are required for the website to work properly. Without these cookies, core features such as secure login, account access, search forms, booking flow, payment redirection, fraud prevention, and reservation management may not function correctly.

• Keeping a user signed in during a browsing session.
• Remembering items selected during the booking process.
• Protecting forms from spam, abuse, automated requests, and security threats.
• Maintaining payment, checkout, and reservation steps.
• Storing cookie consent choices so the same preference is not requested repeatedly.

2. Functional Cookies

Functional cookies help improve the user experience by remembering choices and preferences. These cookies may allow the website to provide more convenient features, but the website may still operate if they are disabled.

• Remembering language, country, region, and currency preferences.
• Remembering recent searches, destination preferences, dates, number of guests, or travel class where applicable.
• Supporting saved travelers, saved properties, favorite items, or recently viewed offers.
• Improving display preferences such as layout, filters, and sorting options.

3. Security and Fraud Prevention

Security cookies and similar technologies may be used to identify suspicious activity, protect accounts, detect repeated failed login attempts, verify requests, prevent unauthorized access, and support safe payments. These technologies help protect both users and service providers.

4. Booking and Payment Support

During the booking process, cookies may be used to remember selected services, rates, rooms, flights, tours, car options, dates, passenger details, and other information needed to complete a reservation. Payment providers may also use cookies or similar technologies to authenticate transactions, reduce fraud, and process payments securely.

1. Analytics and Performance Cookies

Analytics and performance cookies help understand how users interact with the website. They may collect information about pages visited, searches performed, time spent on pages, booking funnel steps, errors, device type, browser type, approximate location, and referral sources.

• Measuring website traffic and popular pages.
• Understanding how users move through search and booking steps.
• Finding technical errors, broken pages, or slow-loading features.
• Improving filters, search results, recommendations, and website navigation.
• Testing new features and measuring whether they improve the user experience.

2. Aggregated and Statistical Information

Where possible, analytics information is used in an aggregated or statistical form. This means the information is reviewed as a trend or group measurement rather than as an individual user's activity. However, some analytics tools may still process identifiers such as cookie IDs, device IDs, IP addresses, or browser information.

3. Error Detection and Website Improvement

Performance technologies may help detect whether a page failed to load, whether a booking step returned an error, whether a search result displayed correctly, or whether a payment redirect worked as intended. This information helps maintain a reliable booking experience.

4. User Experience Personalization

Cookies may be used to personalize the website experience by remembering recent searches, previously viewed destinations, property types, travel dates, selected services, filters, or general preferences. Personalization may help users find relevant offers more quickly but does not guarantee availability, price, or booking confirmation.

1. Advertising and Marketing Cookies

Advertising and marketing cookies may be used to show travel-related offers, measure advertising campaigns, limit how often an advertisement is shown, understand whether a user interacted with an advertisement, and make content more relevant to user interests.

• Showing offers related to destinations, accommodation, flights, tours, transport, or previous searches.
• Measuring whether advertising campaigns are effective.
• Preventing the same advertisement from being shown too often.
• Creating general audience segments based on browsing or booking interests, where permitted by law.
• Helping advertising partners understand whether a user later completed a booking after seeing an advertisement.

2. Third-Party Cookies

Third-party providers may place cookies or similar technologies when they provide services such as analytics, maps, payment processing, fraud prevention, customer support tools, advertising networks, affiliate tracking, social media features, or embedded content. These providers may process information according to their own privacy and cookie policies.

3. Affiliate and Partner Tracking

The website may work with travel partners, affiliate networks, or marketing partners. Cookies may be used to identify whether a user arrived from a partner link, to measure referrals, to attribute bookings, and to calculate partner commissions where applicable.

4. Advertising Choices

Users may be able to disable or reject non-essential advertising cookies through cookie settings, browser controls, device settings, or industry opt-out tools. Disabling advertising cookies does not necessarily remove all advertising; it may result in less personalized advertising.

1. Managing Cookie Preferences

Users can manage cookies through the cookie banner, cookie preference center, browser settings, device settings, or other available controls. The available controls may depend on the user's region, browser, device, and applicable law.

• Accept all cookies where this option is available.
• Reject non-essential cookies where this option is available.
• Choose specific categories of optional cookies.
• Delete existing cookies from the browser.
• Block cookies through browser settings, subject to website functionality limitations.

2. Browser Controls

Most browsers allow users to view, delete, block, or restrict cookies. Browser settings may also allow users to block third-party cookies or clear cookies automatically when the browser is closed. If cookies are disabled, some website features may not work as intended, including account login, booking flow, saved preferences, checkout, or security verification.

3. Consent and Withdrawal

Where consent is required by applicable law, optional cookies will only be used after the user has provided consent. A user may withdraw or change consent at any time through available cookie settings. Withdrawal of consent does not affect the lawfulness of processing that occurred before consent was withdrawn.

4. Do Not Track and Global Privacy Signals

Some browsers or devices may send signals such as "Do Not Track" or other privacy preference signals. The website may respond to such signals where required by applicable law or where supported by implemented technology. Because these signals are not always standardized, the way they are processed may vary.

5. Retention of Cookies

Cookies may remain on a user's device for different periods depending on their purpose. Session cookies usually expire when the browser is closed. Persistent cookies may remain for a defined period unless deleted earlier by the user, browser, or device settings.

6. Updates to This Cookie Policy

This Cookie Policy may be updated from time to time to reflect changes in technology, legal requirements, website functionality, third-party services, or business practices. The updated version will be posted on this page and will apply from the date it is made available, unless otherwise required by applicable law.

7. Contact and Questions

Questions about this Cookie Policy, cookie preferences, or the use of cookies and similar technologies may be submitted through the contact options available on the website.